QEESI

The Quick Environmental Exposure and Sensitivity Inventory

Client: The University of Texas School of Medicine at San Antonio





Intro Screen for the QEESI


Tools Used

Sketch

Figma

Qualtrics




Image representing the process undertaken by the researchers

Stakeholder Meeting, Research Goals, Research Approach, and Heuristic Evaluation


Page one of the report completed by the researchers.
Page two of the report completed by the researchers.

Visibility of System Status

Provide a progress bar to assist in navigation.


The current QEESI

A sample mockup screen completed by the researchers.

New QEESI Mockup

A sample mockup screen completed by the researchers

Recognition rather than Recall

Don't overwhelm the user, provide less data to promote focus.


The current QEESI

A sample mockup screen completed by the researchers.

New QEESI Mockup

A sample mockup screen completed by the researchers

Error Prevention

Redcue errors by providing feedback on items such as information context.


The current QEESI

A sample mockup screen completed by the researchers.

New QEESI Mockup

A sample mockup screen completed by the researchers
Page three of the report completed by the researchers.
Page four of the report completed by the researchers.

Page five of the report completed by the researchers.
Page six of the report completed by the researchers.


Recommendation: Front page redesign


A sample mockup screen completed by the researchers.

Explanation

During our interviews, a common complaint was the lack of clarity as to what the QEESI was about. There was information presented but many of our participants felt as if the information was meant for professional personnel rather than patients. Our redesign would assist potential patients in recognizing the purpose and nature of the QEESI.






Current QEESI Homepage

A sample mockup screen completed by the researchers.






Front page of the QEESI

A sample mockup screen completed by the researchers.






Recommendation: Update question presentation


A sample mockup screen completed by the researchers.

Explanation

A common complaint during our user interviews involved the length and lack of status provided by the QEESI. Our redesign addressed these issues by providing a status bar as well as providing multiple options of completion. The QEESI requires individuals to provide a before and after assessment of their sensitivity which is currently achieved through the completion of multiple questionnaires. Our approach allows the user to assess pre and post event sensitivity during a single completion.



Recommendation: Improve contextual feedback


A sample mockup screen completed by the researchers.

Explanation

When asked whether our interview participants felt as if they understood the description of the chemical exposure, 2 of 7 stated they did not. Additionally, 4 of 7 stated they did not feel as if they could successfully rate the severity of their symptoms. Almost all participants had some form of question relating to the clarity/applicability of the questions during the QEESI. Providing additional context and reassurance promotes ease of use and accuracy.



Recommendation: Reduce cognitive load


A sample mockup screen completed by the researchers.

Explanation

The current QEESI presents the user with 50 questions across 5 pages. This is taxing on the user due to the layout as well as the nature of the questions being asked. Our redesign reduces the effort necessary to address the individual question at hand while also scaling the questionnaire back to a presentation that would be much simpler to transition to a mobile environment, one of our future recommendations.





QEESI Questions Page


A sample mockup screen completed by the researchers.




QEESI Questions Page


A sample mockup screen completed by the researchers.




Recommendation: Improve questionnaire feedback


A sample mockup screen completed by the researchers.

Explanation

The last step of the QEESI asks the user to calculate their MCI. During our user testing, only 2 of the 7 participants was able to successfully calculate their MCI. As a result, we recommended that the QEESI team redesign their results page to be more intuitive and informational. This includes moving away from the traditional spider chart that was necessary for their paper form as well as providing simple scores rather than requiring the user to navigate a data table.




QEESI Redesigned Results Page


A sample mockup screen completed by the researchers.

QEESI Results Page


A sample mockup screen completed by the researchers.

QEESI Results Page


A sample mockup screen completed by the researchers.




Want to see the full documents that are listed above?

Full Report
Presentation
Interview Packet and Screener
Heuristic Evaluation
Competitive Analysis

I'd like to thank Wei, Peidi, Eric, and Kramer for being awesome teammates and genuinely wonderful people!




Have a question or interested in learning more about my work?

Don't hesitate to reach out! The best method of contacting me is email.


kencopelin@gmail.com

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